Returns & Exchanges
At Flaviar, we strive for your complete satisfaction with every bottle; however, due to the perishable nature of spirits and food items, we can only accept returns for items that arrive damaged or incorrect. Please contact our support team within 14 days of delivery to initiate a claim for a replacement or store credit.
Inspect Your Delivery
Upon arrival, carefully examine your package for any signs of leakage, breakage, or incorrect items before disposing of the original packaging.
Contact Customer Support
Email our support team with your order number and clear photographs of the damaged or incorrect product to verify the issue.
Await Authorization
Our team will review your claim within 48 hours and provide a return authorization number or confirm the shipment of a replacement bottle.
Refund or Replacement
Once your claim is approved, we will either issue a full refund to your original payment method or dispatch a new shipment at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing